Bdjli Privacy Policy — Your Data Is Completely Safe With Us

bdjli is a trusted online gaming platform for players in Bangladesh. When you visit our website, create an account, or use our services, you naturally share certain information with us. This Privacy Policy explains in full how that information is handled.

This Policy bdjli.bet Applies to the website and all its associated services. By using our platform, you acknowledge that you have read and agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and Help Center Contact us.

bdjli Only collects information that is necessary to provide our services and improve your experience. We never ask for data we don't need.

Identity verification documents (NID/Passport) are stored exclusively in secure, encrypted storage and access is restricted once verification is complete.

bdjli Collects information through multiple methods — directly from you and through automated technologies:

• Registration Form: Information you provide when creating your account.
• Verification Process: Documents submitted for KYC (Know Your Customer) verification.
• Payment Transactions: Information received from the payment gateway during deposits or withdrawals.
• Gaming sessions: Your gaming history, bet amounts, and outcomes.
• Cookies & Tracking: Via browser cookies and local storage while using the website.
• Device & Network: IP address, device type, and operating system are logged automatically.
• Support Contact: What you share via live chat or email.

We use your information for specific, legitimate purposes only. Your data is never used for anything unrelated to those purposes.

• Account management: To verify registration and login, and to keep your account secure.
• Service Delivery: To keep gaming, deposits, withdrawals, and other platform features running smoothly.
• Identity verification: As part of the KYC process to prevent fraud and meet legal compliance requirements.
• Customer Service: To quickly resolve your complaints, questions, and issues.
• Security: To detect suspicious activity and protect your account.
• Improvement & analytics: To analyze platform performance and improve the overall user experience.
• Relevant notifications: To keep you informed about promotions and offers relevant to you (you can opt out at any time).
• Legal Requirements: To comply with regulatory requirements and resolve legal disputes.

bdjli Your data is never sold to advertising networks or shared with third parties for marketing purposes.

bdjli Your information is shared with third parties only when strictly necessary. The specific circumstances are clearly outlined below:

• Payment Service Providers: For deposit and withdrawal processing, necessary information is shared with mobile banking platforms such as bKash and Nagad.
• Technology providers: Trusted technology partners who assist with game software and platform operations — all bound by strict confidentiality agreements.
• Law Enforcement: When required by a valid legal order or court directive.
• Fraud prevention services: For anti-fraud and cybersecurity systems — in a limited and encrypted form.

In the event of a business merger or acquisition, users will be notified in advance and this Privacy Policy will remain in effect under the new ownership.

bdjli Uses industry-leading technology to protect your data. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All communications across the website and app are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data at rest (credentials, payment information) is stored in encrypted form.
• Two-Factor Authentication: OTP verification provides an extra layer of security for your account.
• Regular Security Audits: Regular penetration testing conducted by external security experts.
• Access Control: Staff only have access to the information required to carry out their specific responsibilities.
• Log monitoring: Suspicious activity is detected through 24/7 system monitoring.

Please note — no data transmission over the internet can be guaranteed to be 100% secure. Keep your password and login details private, and be cautious when accessing your account on public Wi-Fi.

bdjli Uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

bdjliYou have certain important rights when sharing your information with us, and we respect each of them fully:

• Right to Access: Submit a request to find out what personal data we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be updated.
• Right to Erasure: Under certain conditions, you may request the deletion of your data (unless retention is required by law).
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You can request a copy of your data in a readable format.
• Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise any of these rights Help Center via live chat or support@bdjli.bet. We typically respond within 7 business days.

bdjli Data is not retained beyond what is necessary. Retention periods vary depending on the type of information:

• Account information: For the duration your account is active and up to 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years, as required by financial regulatory guidelines.
• Identity Verification Documents: For the legally required period following verification completion.
• Support Contact: Up to 2 years.
• Cookies & log files: 90 days to 1 year (depending on data type).

Once the retention period expires, data is securely deleted or fully anonymized.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to assist you.

• Email: support@bdjli.bet
• Live Chat: Help Center — Available 24/7
• Response Time: Typically within 24–48 hours